Shipping policy
Orders & Deliveries
The Seller offers free delivery for orders over HKD 500 per order per location. For remote areas, extra delivery charges may apply. Remote areas include the outlying islands, Discovery Bay, the airport and the border areas. For these locations, and other such remote areas, the Buyer must inquire for an exact delivery quote. For orders below HKD 500, the Seller charges a HKD 100 delivery fee. Delivery fees may change at the Seller’s discretion.
Orders for delivery on Tuesday through Saturday must be submitted to The Seller before 14:00 the previous day. The Seller cannot guarantee next-day delivery for orders received after 14:00. Monday deliveries must be submitted to The Seller before 10:00 on the previous Saturday. Delivery service is available Monday to Friday from 10:00 to 20:00 and Saturday 10:00 to 14:00. The Seller cannot deliver at a specific time, but a request can be made for morning delivery (before 12:00), early afternoon delivery (between 12:00 and 15:00) and late afternoon (15:00). No delivery service is offered on Sundays, Statutory Holidays or during Typhoon Signal 8 or higher. Same-day deliveries are offered at an additional charge of HKD 400 per location. If a scheduled delivery cannot be completed due to the absence of The Buyer, a standard delivery fee of HKD 100 will be charged to The Buyer.
The Buyer also can choose self pick up from the Seller office - Room 211, 2/f, Cheung Hing Industrial Building, 23 Tai Yip Street, Ngau Tau Kok, Kowloon (九龍牛頭角大業街23號長慶工業大廈2樓211室) during office hour 10:00 - 18:00, Monday to Friday. No pick up service is offered on Saturday, Sunday, Statutory Holidays or during Typhoon 8 or higher.